💎Upgrade your winter wardrobe with this must-have puffer jacket!

F O R W O M E N
Frequently Asked Questions
How can I select the appropriate size ?
Our products adhere to standard European sizes, allowing you to select your usual size. In cases where you fall between two sizes, we advise opting for the larger size for enhanced comfort.
Could I return or exchange the item after purchase ?
Indeed, it is possible to return or exchange the purchased item within 30 days at no cost.
Is order tracking available post-purchase ?
Yes, you can monitor your order in real time on our website within the "Order Tracking" section.
Where can these items be purchased in-store?
Currently, our products are solely found online on our official website, enabling us to provide you with the most competitive prices.
What are the delivery prices ?
Zero cost for delivery
What is the shipping duration ?
All orders get dispatched within 1-3 days to our logistics partner for 5-9 day delivery.
Other questions ?
For all other questions, you can contact our customer service from Monday to Friday from 9 a.m. to 6 p.m. by email: Support@emelay.com